Security Center & Report Fraud

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Suspect Unauthorized Account Activity?

If you see unrecognized charges on your debit or credit card, received a suspicious phishing email, or believe your online credentials are compromised, take action immediately.

USA: +1 8702249688 Canada: +1 2492091496 Lock Cards in Dashboard

3 Steps to Secure Your Account

1. Lock Your Cards

Turn off your debit or credit card instantly inside the mobile app or dashboard to prevent further unauthorized transactions.

Sign on to lock

2. Reset Your Password

Change your online banking password and review your registered contact email and phone number for any unauthorized modifications.

Reset password

3. Dispute Unauthorized Charges

File a fraud claim with our dispute department. You are protected by Federal Morgan Zero Liability protection on unauthorized card purchases.

Contact dispute team

Report Phishing Emails & SMS

Federal Morgan will NEVER ask for your password, PIN, or one-time verification code via email, text message, or unsolicited phone call.

Forward suspicious emails to: support@fmibank.org

Identity Theft Protection Tips

Place a fraud alert on your credit reports with major credit bureaus (Equifax, Experian, TransUnion) and monitor your accounts with real-time text alerts.